This is a translation of our Dutch privacy policy. In the event of any discrepancy, the Dutch version prevails.
This website uses as few cookies as possible. Below you can read exactly which ones there are, what they are for and how to change your choice.
What are cookies?
Cookies are small text files that a website places on your computer, tablet or phone. A website can also store data in your browser (local storage), for example to remember that you dismissed a notice. Both are covered here.
Functional cookies and storage
These are needed to make the site work and are always placed. No consent is required for them.
| Name | Purpose | Retention |
|---|---|---|
| pranger_consent | Remembers your choice in the cookie banner, so we do not show it again on every visit. | 1 year |
| pranger_fab_hidden | Remembers that you dismissed the floating contact button. | Until you clear your browser data |
| pranger_ctabar_hidden | Remembers that you dismissed the bar at the bottom. | Until you close the browser |
| pranger_config / pranger_booking | Temporarily remembers your configuration or chosen appointment, so the form is pre-filled afterwards. | Until you close the browser |
| WordPress cookies | Only if you log in to the site’s admin area. | Session up to 1 year |
Visitor statistics without cookies
We count visits with Umami, a counter run by our website administrator NassLabs on its own server in the EU. Umami sets no cookies, stores no IP addresses and does not recognise you on a later visit. We only see totals: which pages are viewed, which website or search engine visitors come from, their country and the type of device. No consent is needed for this.
Google Analytics and Google Ads
To see how the site is used and which ads work, we use Google Analytics 4 and Google Ads in what is called Consent Mode:
- Without consent (you choose “Necessary only” or have not chosen yet) Google sets no cookies. Only a signal without a cookie or visitor ID is sent to Google that a page was viewed, which Google uses to estimate totals. Technically Google receives your IP address in the process; Google Analytics does not store IP addresses.
- With consent (“Accept”) Google sets the cookies below.
| Name | Purpose | Retention |
|---|---|---|
| _ga, _ga_K7MMH1NWLV | Google Analytics: distinguishes visitors and sessions so we can see how the site is used. | 2 years |
| _gcl_au | Google Ads: links a click on our ad to an enquiry so we can see which ads work. | 90 days |
Heatmaps
Only if you click “Accept” do we record where visitors click on a page and how far they scroll. From this we build heatmaps: overviews of all visitors together that show us which parts work. This is done with Umami on our website administrator NassLabs’ own server in the EU; nothing is sent to third parties. No cookies are set for this, we do not record sessions and no text or form input is captured.
Third-party cookies
We load fonts, images and most scripts from our own server, so no data is shared with other parties for those. The exceptions are the Google tag (googletagmanager.com, see Google Analytics and Google Ads above), and:
- OpenStreetMap: on pages with the service-area map, the map tiles are retrieved from openstreetmap.org. That service sees your IP address. No cookies are placed in the process. To avoid this, do not visit the pages with a map, or block the service in your browser.
If you book an online consultation, we use Microsoft Teams for it. That happens outside this website, via the link you receive by email; Microsoft’s terms and privacy policy apply to Teams.
Changing your choice
You can delete your cookies at any time through your browser settings. If you delete the pranger_consent cookie, the banner appears again on your next visit and you can make a new choice. You can also block cookies entirely in your browser settings; some parts of the site will then work less smoothly.
Questions?
Get in touch at [email protected] or +31 316 234 479. See also our privacy policy.
